Salerno and Brock, The Change Cycle

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Mary Ann Salerno and Lillie Brock, The Change Cycle: How People Can Survive and Thrive in Organizational Change. Berrett-Koehler Publishers, 2008.

Referenced in: Leading Change and Transition

LifeandLeadership.com Summary

Brock and Salerno’s Change Cycle is an insightful model of six stages people and organizations experience during a change, as well as the thoughts, feelings, and behaviors associated with each stage of change.

The first three stages are loss, doubt, and discomfort. Discomfort is a danger zone during which many people decide to retreat. The last three stages are discovery, understanding, and integration. Those who navigate the six stages successfully are satisfied, focused, and generous.

Their model, especially when used alongside William Bridges’ Transitions, is an excellent tool to help individuals in congregations manage their own responses to change more productively.

From the Publisher

However necessary, organizational change is likely to be angst ridden and frustrating to the workforce. The Change Cycle will help readers to more resourcefully cope with change at work by helping them understand and predict their behavior and the behavior of others. Authors Salerno and Brock teach readers about six predictable and sequential stages that accompany any sort of change. This model is firmly grounded in recent discoveries in social psychology and cognitive neuroscience, but is presented in a straightforward, conversational style peppered with humor. Salerno and Brock describe how we think, feel and act during each stage, utilizing stories of common work/life transitions and how organizations have successfully dealt with the challenges accompanying the stages. They offer tools and success strategies needed for individuals at all levels, helping them understand what they ought to expect, from themselves and others, as they move through each stage of The Change Cycle.

About the Author

Ann Salerno and Lillie Brock are cofounders of The Change Cycle Series. CCMC Inc. is an international training and development company in Washington, DC and Durban, South Africa and is home to The Change Cycle Series. Their clients include: the CIA, Homeland Security, GM, AARP, the Canadian Federal Government, Honeywell, Nestle, Amgen, Disney, the NCAA and SONY. Ms. Salerno lives in Wilmington, NC. Ms. Brock lives in Dallas, TX.


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