Hammond and Mayfield, The Thin Book of Naming Elephants
Sue Annis Hammond and Andrea Mayfield, The Thin Book of Naming Elephants: How to Surface Undiscussables for Greater Organizational Success. Thin Book Publishing, 2004. Referenced in: Church Conflict – Criticism, Difficult People, Difficult Conversations LifeandLeadership.com Summary One of the authors of this text, Sue Hammond, is a widely recognized expert on Appreciative Inquiry (AI), author