Sarah Lewis, Jonathan Passmore, Stefan Cantore, Appreciative Inquiry for Change Management: Using AI to Facilitate Organizational Development. Kogan Page, 2011.
Referenced in: Strategies for Church Renewal – Whole Systems, Large Group
LifeandLeadership.com Summary
This is an excellent introduction to Appreciative Inquiry, but also does a good job integrating with other Whole Systems approaches to organizational (or congregational) transformation, such as Open Space Technology and World Cafe.
From the Publisher
Appreciative inquiry (AI) is one of the most exciting and increasingly recognized concepts being used to facilitate organizational change. This book studies AI in depth, illustrating the method of asking particular questions and envisioning the future, encouraging staff to consider both the positive and negative systems in place and to recognize the need to implement change. It demonstrates how AI can be practically applied by combining the skills, perspectives and approaches presented here into a practical conversational approach to organizational challenges. It also takes a look at other techniques used to create change through conversation. Case studies from organizations that have already integrated conversational methods into their change management practice show why the processes are valuable, why they are effective, and how to generate such conversations yourself. Written in jargon-free language, Appreciative Inquiry for Change Management is an excellent resource for discovering the benefits that conversational techniques can have on an organization and its performance.
About the Authors
Sarah Lewis is an occupational psychologist and a founding member of the Association of Business Psychologists.
Jonathan Passmore is an occupational psychologist and the author of Excellence in Coaching, published by Kogan Page in association with the Association for Coaching.
Stefan Cantore is a consultant in the areas of leadership and management development.
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