Savage, Listening and Caring Skills for Ministry
John Savage, Listening and Caring Skills for Ministry. Abingdon, 1996. Referenced in: Leadership Development Through Communication Competence LifeandLeadership.com Summary This is the basis of Dr. Savage’s program, Listening Laboratory I. It describes eleven deep-structure listening skills that have been found very effective in conveying a caring presence and helping others come to terms with their